Vol. 23 No. 1 (2021)
Vol. 23 No. 1 (2021)

Articles

Alicia Izquierdo-Yusta, Ana I. Jimenez-Zarco, Maria Pilar Martinez-Ruiz, Inés Gonzalez-Gonzalez
1-20
Determinants of customer experience in e-services: The case of online universities
PDF PDF (Português (Brasil))
Juliana Maria Magalhães Christino, Érico Aurélio Abreu Cardozo, Renata Petrin, Lais Harsányi de Aguiar Pinto
21-42
Factors Influencing the Intent and Usage Behavior of Restaurant Delivery Apps
PDF PDF (Português (Brasil))
Wajeeha Aslam, Iviane Ramos de Luna
43-62
The relationship between brand Facebook page characteristics, perceived value, and customer engagement behavior: An application of Stimulus-Organism-Response (S-O-R)
PDF PDF (Português (Brasil))
Elias Cavalcante-Filho, Rodrigo De-Losso, José Carlos de Souza Santos
63-80
Which Factors Matter to Investors? Evidence from Brazilian Mutual Funds
PDF PDF (Português (Brasil))
Ameneh Bazrafshan, Akram Banaiy, Vajiheh Bazrafshan
81-103
The beneficial effect of shareholder participation in general meetings: Evidence in the context of audit quality
PDF PDF (Português (Brasil))
Ismail Khan, Iftikhar Khan, Muhammad Asim Afridi
104-126
Does Board Diversity Matter for the Quality of CSR Disclosure? Evidence from the Financial Sector of Pakistan
PDF PDF (Português (Brasil))
Rita Isabel da Silva Almeida, António Pedro Soares Pinto, Carla Manuela Ribeiro Henriques
127-140
The effect of incubation on business performance: A comparative study in the Centro region of Portugal
PDF PDF (Português (Brasil))
Ana Veloso, Hugo Roque, Ana Teresa Ferreira, Jorge Gomes
141-152
Psychometric characteristics of an adapted measure of innovative behavior at work
PDF PDF (Português (Brasil))
Wasim Abbas, Weiwei Wu
153-179
Organizational Justice, Leader Humility, and Service Employees’ Innovative Behavior in a Collectivistic Culture: The Case of Pakistan
PDF PDF (Português (Brasil))
Edzana Roberta Ferreira da Cunha Vieira Lucena, César Augusto Tibúrcio Silva, Yuri Gomes Paiva Azevedo
180-205
The Influence of Cognitive Ability on Cognitive Biases Generated by the Representativeness Heuristic
PDF PDF (Português (Brasil))