Resumo
Objetivo – Este estudo examina a influência dos controles culturais no comprometimento afetivo em empresa familiar, mediada pelo feedback/feedforward, pressão no trabalho e comportamentos contraproducentes.
Referencial teórico – As hipóteses foram testadas com dados de uma survey realizada com funcionários de uma empresa familiar, por meio de modelagem de equações estruturais.
Desenho/metodologia/abordagem – Os resultados da pesquisa mostram que há relação direta positiva dos controles culturais no comprometimento afetivo. Os controles culturais influenciam positivamente o feedback/feedforward e a pressão no trabalho, mas não foi observada influência negativa em comportamentos contraproducentes.
Constatações – Os achados da pesquisa contribuem para a literatura e prática gerencial ao revelar que os controles culturais impactam diretamente no comprometimento afetivo dos funcionários e indiretamente pelo efeito mediador do feedback/feedforward, da pressão no trabalho e de comportamentos contraproducentes. Isso indica que mesmo após a abertura do capital, aspectos culturais continuam exercendo influência no comportamento dos funcionários da empresa familiar pesquisada.
Palavras-chave - Controles culturais. Comprometimento afetivo. Desempenho. Empresa familiar.
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