Keywords
How to Cite
Abstract
This article presents a portion of the result of a research carried through between the last quarter of 2004 and the first quarter of 2005, to identify as 259 accounting services offices in the State of Sao Paulo use or not the Marketing tools. The study executed combined empirical research to identify excellent aspects about the reality of the offices, bibliographical revision, and field research, in its first stage by means of a depth interview with the partners of five offices, and later with the use of a questionnaire with 49 assertive, answered by the partners of the 259 accounting offices. The revision of literature disclosed international experiences in the use of the Marketing that can contribute the offices have one better image for its customers, and for the development of its businesses. The data collected with the questionnaires have been treated by the Descriptive Statistics and analyzed by the use of Mean, because the collected data was not adherent to the normal curve. The achieved results have disclosed that the use of the Marketing tools is intuitive and embryonic in the sector. The research supplies information that will serve of subsidy so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of its services for the market, and an element of support to its business.
Key-words: Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.
If a paper is approved for publication, its copyright has to be transferred by the author(s) to the Review of Business Management – RBGN.
Accordingly, authors are REQUIRED to send RBGN a duly completed and signed Copyright Transfer Form. Please refer to the following template: [Copyright Transfer]
The conditions set out by the Copyright Transfer Form state that the Review of Business Management – RBGN owns, free of charge and permanently, the copyright of the papers it publishes. Although the authors are required to sign the Copyright Transfer Form, RBGN allows authors to hold and use their own copyright without restrictions.
The texts published by RBGN are the sole responsibility of their authors.
The review has adopted the CC-BY Creative Commons Attribution 4.0 allowing redistribution and reuse of papers on condition that the authorship is properly credited.