Gender Difference in the Perception of Guilt in Consumer Boycott

Breno de Paula Andrade Cruz, Ricardo José Marques Pires Jr, Steven Dutt Ross


In Brazil, studies on consumer boycott still feature some gaps, including theoretical ones. Our article aims to present the significant difference between male and female perception of guilt in the specific case of a multinational company which sells products in Brazil. To achieve that goal, the boycott motivations scale (KLEIN; SMITH; JOHN, 2004) was validated by means of 218 respondents from two universities located in the state of Rio de Janeiro. Using regression, a difference among genders was found based on one of the validation factors of the scale (perception of guilt). The results show that out of the four factors found by the Factorial Analysis, only the “perception of guilt” factor proved to be significant for the difference of means between men and women (p<0.002). That implies that the women of our study sample felt guiltier than the men regarding boycott motivations. That empiric result makes our article relevant to the Marketing area. In addition, some historical, anthropological and psychological implications are presented in its last section. Understanding guilt and its relation with the social construction of woman in society is a required development to strengthen the empiric findings of our study.


Consumer boycott. Gender. Boycott motivations.


Article Metrics

Metrics Loading ...

Metrics powered by PLOS ALM

Av. da Liberdade, 532 - São Paulo - SP Brasil Cep. 01502-001 Tel. 55 11 3272-2340
 The RBGN adopts the Creative Commons licens CC-BY Creative Commons Attribution 4.0 

The RBGN has the financial support from Fundação Escola de Comércio Álvares Penteado - FECAP and development agencies Conselho Nacional de Desenvolvimento Científico e Tecnológico - CNPq and Coordenação de Aperfeiçoamento de Pessoal de Nível Superior – CAPES.

Desenvolvido por:

Logomarca da Lepidus Tecnologia