Palavras-chave
desempenho organizacional
performance social
equações estruturais
Como Citar
Resumo
Objetivo – Este estudo examina a relação entre três dimensões da liderança transacional, recompensa contingente, gestão ativa por exceção e gestão passiva por exceção, e seu impacto no desempenho social da empresa na indústria mexicana de maquiladoras.
Referencial teórico – Uma revisão da literatura de 120 artigos sobre liderança transacional e desempenho organizacional identifica 24 variáveis observadas nas três dimensões da liderança transacional e 10 variáveis para o desempenho social.
Metodologia – Foi aplicado um questionário a gerentes da indústria de maquiladoras e foram obtidas 156 respostas. A modelagem de equações estruturais (structural equation modeling – SEM) baseada em mínimos quadrados parciais (partial least squares – PLS) foi aplicada para testar seis hipóteses ou relações entre as dimensões transacionais e o desempenho social.
Resultados – Há uma forte relação entre as dimensões da liderança transacional e o desempenho social, com exceção da dimensão da gestão passiva por exceção, que não mostra nenhum efeito direto ou positivo sobre o desempenho social.
Implicações práticas e sociais da investigação – Na indústria mexicana de maquiladoras, a gestão passiva por exceção é afetada negativamente pela recompensa contingente e prejudica o desempenho social, e os gerentes devem evitar essa dimensão. Entretanto, a recompensa contingente apoia fortemente a gestão passiva por exceção e o desempenho social.
Contribuições – Esta pesquisa fornece uma estrutura para o desenvolvimento dos líderes do setor de maquiladoras do México, indicando as dimensões e atividades mais importantes necessárias para garantir o desempenho social.
Palavras-chave – liderança transacional, desempenho organizacional, desempenho social, equações estruturais.
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