Vol. 13 No. 40 (2011)

Published October 17, 2011

Vol. 13 No. 40 (2011)

Editorial

Luiz Guilherme Brom, João Maurício Gama Boaventura

241-242

https://doi.org/10.7819/rbgn.v13i40.1127

PDF (Português (Brasil))

Articles

Leandro José Scherer, Ana Maria Machado Toaldo

243-263

A Study of Consumer Behavior Towards the Retention Strategies of the Four Largest Mobile Phone Operators in Brazil

https://doi.org/10.7819/rbgn.v13i40.980

PDF (Português (Brasil))

Gérson Tontini, Silvana Anita Walter

264-280

Background to the Perceived Quality of a Business Course: a nonlinear approach

https://doi.org/10.7819/rbgn.v13i40.846

PDF (Português (Brasil))

Simone Costa Nunes, Roberto Patrus-Pena

281-299

The Pedagogy of Competencies in a Business Administration Undergraduate Course: the challenge presented by the transition from a pedagogical project to the teaching practice

https://doi.org/10.7819/rbgn.v13i40.727

PDF (Português (Brasil))

Armando Cuesta Santos

300-311

Methodology of Competences Management Assuming the Cuban Norm about Management of Human Capital

https://doi.org/10.7819/rbgn.v13i40.720

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Ana Cristina Mendes da Conceição, Maria João Martins Ferreira Major

312-331

Use of the Six Sigma by the 500 Largent Companies in Portugal

https://doi.org/10.7819/rbgn.v13i40.922

PDF (Português (Brasil))

Franciele Wrubel, Carlos Alberto Diehl, Leandro Augusto Toigo, Ernani Ott

332-348

A Proposal for the Validation of Categories on Strategic Cost Management

https://doi.org/10.7819/rbgn.v13i40.770

PDF (Português (Brasil))