Valuing of knowledge in organizations and its embedding into organizational practices and routines

Andréa Cherman, Sandra Regina Rocha-Pinto


Purpose – This study aims to analyze the impact of the different ways
in which organizational members perceive and experience valuing of
knowledge within the work context on its subsequent embedding into
organizational routines.

Design/methodology/approach – The phenomenographic method
was applied, using in-depth semi-structured interviews for data
collection. The intentional sample comprised twenty-two human
resource professionals.

Findings – The structural context, which the organization is part of,
creates the social and spatial context that shapes a structuring pattern.
This pattern establishes the way people consider knowledge of value
and act to embed it into organizational practices and routines.

Originality/value – The study reveals the relevance of contemporary
organizational structures and forms – cooperatives, hybrid and
social business; holacratic or entrepreneurial models; collaborative
or partnership networks for innovation – that promote the use and
embedding of individual knowledge into organizational routines and


Valuing of knowledge; organizational knowledge; organizational routines; phenomenography


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The RBGN has the financial support from Fundação Escola de Comércio Álvares Penteado - FECAP and development agencies Conselho Nacional de Desenvolvimento Científico e Tecnológico - CNPq and Coordenação de Aperfeiçoamento de Pessoal de Nível Superior – CAPES.

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