| Issue | Title | |
| Vol 18, No 59 (2016) | Innovation performance in service companies and KIBS vis-à-vis manufacturing: the relevance of absorptive capacity and openness | Abstract PDF PDF (Português (Brasil)) |
| Aurora A.C. Teixeira, Lilian Cristina Bezerra dos Santos | ||
| Vol 17, No 55 (2015): Special Edition - Stakeholders | Looking at Organizational Change Through the Construction and Reconstruction of the Underpinning Values of the Organization Through Interactions Among Stakeholders | Abstract PDF |
| Sueli dos Santos Leitão, Silvia Marcia Russi De Domenico | ||
| Vol 16, No 51 (2014) | Factors Affecting Satisfaction in Online Financial Transactions: a study of Brazilian home brokers | Abstract PDF (Português (Brasil)) PDF |
| Jorge Brantes Ferreira, Angilberto Sabino de Freitas, Deborah Coutinho Gil Nunes, Cristiane Junqueira Giovannini | ||
| Vol 16, No 51 (2014) | Brand Extension Evaluation: an experimental research study in the service sector | Abstract PDF (Português (Brasil)) PDF |
| Renato Ferreira Pimenta, Evandro Luiz Lopes, Dirceu da Silva, Francisco Antonio Serralvo | ||
| Vol 9, No 23 (2007) | Accounting Marketing by Accounting Offices in the State of Sao Paulo | Abstract PDF (Português (Brasil)) PDF PDF (Español (España)) |
| Ivam Ricardo Peleias, Danieli Cristina Ramos Hernandes, Mauro Neves Garcia, Dirceu da Silva | ||
| Vol 17, No 58 (2015) | Identification of customer satisfaction in services: a study on agribusiness dealers | Abstract PDF PDF (Português (Brasil)) |
| Mario Gilberto Lütkemeyer Filho, Guilherme Luís Roehe Vaccaro, Ernani Cesar de Freitas | ||
| Vol 9, No 23 (2007) | Enhancing the Understanding about Emotions in Services Interactions | Abstract PDF (Português (Brasil)) PDF PDF (Español (España)) |
| Gabriel Sperandio Milan | ||
| Vol 17, No 54 (2015) | Impact of Information and Communication Technologies in International Negotiation Performance | Abstract PDF (Español (España)) PDF |
| Jose Alejandro Cano, Jose Jaime Baena | ||
| Vol 14, No 44 (2012) | Service Innovation: the state of the art and a proposal of a research agenda | Abstract PDF (Português (Brasil)) |
| Pedro Carlos Resende Junior, Tomás de Aquino Guimarães | ||
| Vol 13, No 39 (2011) | Education in Business Administration High and Services Quality Perception: a SERVQUAL scale application | Abstract PDF (Português (Brasil)) |
| Cléria Donizete da Silva Lourenço, Marcelo Ferreira Trezza Knop | ||
| Vol 12, No 36 (2010) | The Proposal of a Conceptual Model of Brand Equity in the New Logic of Services | Abstract PDF (Português (Brasil)) |
| Livia Castro D'Avila Gonçalves, Ivan Lapuente Garrido, Cláudio Damacena | ||
| Vol 12, No 35 (2010) | Print Advertising of Educational Services: an investigation on the impact of the pictures facilities and testimonial about attitudes | Abstract PDF (Português (Brasil)) PDF PDF (Español (España)) |
| Eduardo André Teixeira Ayrosa, Marcos Henrique Facó | ||
| 1 - 12 of 12 Items | ||
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