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Issue |
Title |
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Vol 20, No 4 (2018) |
Creation of dynamic capacities and their evolution through engineering projects |
Abstract
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PDF (Português (Brasil))
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Simone de Lara Teixeira Uchôa Freitas, Mario Sergio Salerno |
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Vol 18, No 59 (2016) |
Innovation performance in service companies and KIBS vis-à-vis manufacturing: the relevance of absorptive capacity and openness |
Abstract
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PDF (Português (Brasil))
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Aurora A.C. Teixeira, Lilian Cristina Bezerra dos Santos |
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Vol 17, No 55 (2015): Special Issue - Stakeholder Theory |
Looking at Organizational Change Through the Construction and Reconstruction of the Underpinning Values of the Organization Through Interactions Among Stakeholders |
Abstract
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Sueli dos Santos Leitão, Silvia Marcia Russi De Domenico |
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Vol 21, No 1 (2019) |
Linking e-hrm practices and organizational outcomes: empirical analysis of line manager’s perception |
Abstract
PDF
PDF (Português (Brasil))
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Naveed Iqbal, Mansoor Ahmad, Muhammad Mustafa Raziq, Felipe Mendes Borini |
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Vol 16, No 51 (2014) |
Factors Affecting Satisfaction in Online Financial Transactions: a study of Brazilian home brokers |
Abstract
PDF (Português (Brasil))
PDF
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Jorge Brantes Ferreira, Angilberto Sabino de Freitas, Deborah Coutinho Gil Nunes, Cristiane Junqueira Giovannini |
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Vol 16, No 51 (2014) |
Brand Extension Evaluation: an experimental research study in the service sector |
Abstract
PDF (Português (Brasil))
PDF
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Renato Ferreira Pimenta, Evandro Luiz Lopes, Dirceu da Silva, Francisco Antonio Serralvo |
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Vol 9, No 23 (2007) |
Accounting Marketing by Accounting Offices in the State of Sao Paulo |
Abstract
PDF (Português (Brasil))
PDF
PDF (Español (España))
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Ivam Ricardo Peleias, Danieli Cristina Ramos Hernandes, Mauro Neves Garcia, Dirceu da Silva |
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Vol 9, No 23 (2007) |
Enhancing the Understanding about Emotions in Services Interactions |
Abstract
PDF (Português (Brasil))
PDF
PDF (Español (España))
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Gabriel Sperandio Milan |
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Vol 17, No 58 (2015) |
Identification of customer satisfaction in services: a study on agribusiness dealers |
Abstract
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PDF (Português (Brasil))
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Mario Gilberto Lütkemeyer Filho, Guilherme Luís Roehe Vaccaro, Ernani Cesar de Freitas |
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Vol 14, No 44 (2012) |
Service Innovation: the state of the art and a proposal of a research agenda |
Abstract
PDF (Português (Brasil))
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Pedro Carlos Resende Junior, Tomás de Aquino Guimarães |
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Vol 13, No 39 (2011) |
Education in Business Administration High and Services Quality Perception: a SERVQUAL scale application |
Abstract
PDF (Português (Brasil))
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Cléria Donizete da Silva Lourenço, Marcelo Ferreira Trezza Knop |
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Vol 12, No 36 (2010) |
The Proposal of a Conceptual Model of Brand Equity in the New Logic of Services |
Abstract
PDF (Português (Brasil))
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Livia Castro D'Avila Gonçalves, Ivan Lapuente Garrido, Cláudio Damacena |
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Vol 12, No 35 (2010) |
Print Advertising of Educational Services: an investigation on the impact of the pictures facilities and testimonial about attitudes |
Abstract
PDF (Português (Brasil))
PDF
PDF (Español (España))
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Eduardo André Teixeira Ayrosa, Marcos Henrique Facó |
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Vol 17, No 54 (2015) |
Impact of Information and Communication Technologies in International Negotiation Performance |
Abstract
PDF (Español (España))
PDF
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Jose Alejandro Cano, Jose Jaime Baena |
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