Enabling the Management of Diverse Employees in the Hybrid Work Model: A Qualitative Study


Diversity management
hybrid work model
qualitative methods
document analysis

How to Cite

Yeke, S., & Güney Özveren, C. (2024). Enabling the Management of Diverse Employees in the Hybrid Work Model: A Qualitative Study. Review of Business Management, 26(01). https://doi.org/10.7819/rbgn.v26i01.4254


Purpose – The purpose of the study is to reveal how employee diversity is managed in the hybrid work model.

Theoretical framework – A link was established between the diversity management literature and the hybrid work model.

Design/methodology/approach – The qualitative research method was used in this study. Interviews and document analysis, which are qualitative data collection methods, were preferred. Purposive sampling was used.

Findings – A total of 64 categories and 11 themes emerged. Each theme offers different perspectives and suggestions regarding the management of employees with different qualifications and characteristics.

Practical & social implications of research – There are no limitations to the scope of the study. The study contributes to theory development by combining the diversity management literature with the hybrid work model and revealing new insights on the management of diverse employees in the hybrid work model. There are also practical implications for managers. The concerns of managers implementing the hybrid work model about how to manage employees with diverse characteristics and attributes can be addressed by considering the results of this study.

Originality/value – The study makes significant contributions, especially to the field of business administration. Diversity management, which has not been considered in the hybrid work model, was examined in this study, paving the way for further studies in the field of business administration.

Keywords: Diversity management, hybrid work model, qualitative methods, interview, document analysis.



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