Do human resources policies and practices produce resilient public servants? Evidence of the validity of a structural model and measurement models

Ana Carolina Costa, Gisela Demo, Tatiane Paschoal


Purpose – Based on the relevance of resilience in the workplace and the importance of effective human resource management strategies in organizations, this research proposes to identify the influence of human resource management policies and practices on public servant resilience at work.


Design/methodology/approach – The data from this quantitative study were analyzed by means of confirmatory factor analysis and regression analysis using structural equation modeling. The data collection was carried out through a survey.


Findings – Involvement policy was the only predictor of resilience at work. In addition, the results revealed two scales (HRPPS and Resilience at Work Scale) with validity and reliability, which can be used in relational scientific studies.


Originality/value – This research contributes to empirical studies in the area of organizational behavior regarding the background investigation of resilience at work and especially the analysis of a relationship between variables not yet explored in the literature.


Human Resource Management Policies and Practices; Resilience at Work; Confirmatory Scale Validation; Structural Equation Modeling.


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