Rocha TV, Jansen CLS, Lofti E, Fraga RR. An Exploratory Study on the use of Social Networks in Building Customer Relationships. Rev. Bras. Gest. Neg. [Internet]. 2013 Jun. 30 [cited 2024 Nov. 22];15(47):262-8. Available from: https://rbgn.fecap.br/RBGN/article/view/953