1.
GouvĂȘa MA, Toledo GL, Rodrigues Filho LN. Service Quality Assessment of Routes in the State of Sao Paulo. Rev. Bras. Gest. Neg. [Internet]. 2007 Jul. 20 [cited 2024 Dec. 22];8(20):34-4. Available from: https://rbgn.fecap.br/RBGN/article/view/54