Soares AAC, Costa FJ. The Influence of Perceived Value and Customer Satisfaction on the Word of Mouth Behavior: an analysis in academies of gymnastics. Rev. Bras. Gest. Neg. [Internet]. 2008 Sep. 23 [cited 2024 Nov. 22];10(28):295-312. Available from: https://rbgn.fecap.br/RBGN/article/view/340