de la Cruz del Río-Rama, María, José Álvarez-García, and José Luis Coca-Pérez. “Quality Practices, Corporate Social Responsibility and the ‘Society Results’ Criterion of the EFQM Model”. Review of Business Management 19, no. 64 (April 20, 2017): 307–328. Accessed April 19, 2024. https://rbgn.fecap.br/RBGN/article/view/3026.