SALVADOR, A. B.; IKEDA, A. A. Brand crisis management: the use of information for prevention, identification and management. Review of Business Management, [S. l.], v. 20, n. 1, p. 74–91, 2017. DOI: 10.7819/rbgn.v20i1.3583. Disponível em: https://rbgn.fecap.br/RBGN/article/view/3583. Acesso em: 27 apr. 2024.