ÁLVAREZ GARCÍA, J.; DEL RÍO RAMA, M. de la C.; VILA ALONSO, M. The Effects of Quality Management Practices on Key Results: questionnaires sample for the industry of tourist accommodation in Spain. Review of Business Management, [S. l.], v. 16, n. 52, p. 351–373, 2014. DOI: 10.7819/rbgn.v16i52.1614. Disponível em: https://rbgn.fecap.br/RBGN/article/view/1614. Acesso em: 25 apr. 2024.