FERREIRA, J. B.; FREITAS, A. S. de; NUNES, D. C. G.; GIOVANNINI, C. J. Factors Affecting Satisfaction in Online Financial Transactions: a study of Brazilian home brokers. Review of Business Management, [S. l.], v. 16, n. 51, p. 257–276, 2014. DOI: 10.7819/rbgn.v16i51.1488. Disponível em: https://rbgn.fecap.br/RBGN/article/view/1488. Acesso em: 27 apr. 2024.