GAREPASHA, Akram; AALI, Samad; ZENDEH, Alireza Bafandeh; IRANZADEH, Soleyman. Dynamics of Online Relationship Marketing: Relationship Quality and Customer Loyalty in Iranian banks. Review of Business Management, [S. l.], v. 22, n. 1, p. 140–162, 2020. DOI: 10.7819/rbgn.v22i1.4043. Disponível em: https://rbgn.fecap.br/RBGN/article/view/4043. Acesso em: 21 apr. 2026.